At Altanveer.com, we value your satisfaction and aim to provide a smooth and reliable shopping experience. If you’re not fully satisfied with your purchase, we’re here to help.
✅ Return Policy
You can request a return within 7 days of receiving your order.
Items must be:
Unused and in original condition
In original packaging with tags (if any)
Returns are not accepted for:
Used or damaged products
Customized or hygiene-related items (e.g., personal care, pani mashk with water stains)
To initiate a return, contact us at support@altanveer.com with your order number and reason for return.
💸 Refund Policy
Once your return is received and inspected, we will notify you.
If approved, the refund will be processed within 5–7 working days.
Refunds are issued via the original payment method.
🔁 Exchange Policy
We allow exchange only for defective or damaged items.
Please report the issue with a photo/video within 48 hours of delivery.
📦 Return Shipping
In most cases, customers are responsible for return shipping charges unless the item was damaged or incorrect.
We’ll guide you through the return shipping process after your request is approved.
📞 Need Help?
For any questions or assistance:
📧 Email: support@altanveer.com
📞 Phone: +91 98249 06660
🌐 Website: https://altanveer.com